Recordings
| Recording | Date | Duration | Agent | Adherence | Sentiment | Actions |
|---|---|---|---|---|---|---|
Customer Support Call #1234 | 2023-05-15 | 4:32 | John Smith | 92% | Positive | |
Technical Support #5678 | 2023-05-14 | 8:15 | Sarah Johnson | 85% | Neutral | |
Billing Inquiry #9012 | 2023-05-13 | 3:45 | Michael Brown | 68% | Negative | |
Sales Call #3456 | 2023-05-12 | 6:20 | Emily Davis | 94% | Positive | |
Customer Complaint #7890 | 2023-05-11 | 5:45 | David Wilson | 72% | Negative | |
Product Inquiry #2345 | 2023-05-10 | 4:10 | Jennifer Lee | 88% | Neutral | |
Technical Support #6789 | 2023-05-09 | 7:30 | Robert Taylor | 90% | Positive | |
Sales Follow-up #0123 | 2023-05-08 | 3:25 | Amanda Clark | 95% | Positive |